Accepted payment methods
Returns & exchanges
Payment
I don't have a lot of policies but here are the few i do have..
I sell illustrations that have been rescued from old books. When i say "illustrations" i mean the original illustrations, the actual pages. If there are 2 available it means i found 2 of that book along my travels. it doesnt mean i print them to order. Unfortunately, i cant change the background colors, add a childs name or print the image in a larger or smaller size. These pages have been around the block, usually owned by children so they will have signs of age. I am very particular about quality control though, so i never keep illustrations with rips or scribbles.
Although my little store is open 24-7 this is not my full time job. I reply to conversations every day but please do not get worried if you havent heard back from me within an hour.
Payments are via paypal & Etsys direct checkout system. If you use a PayPal e-check then I must wait for payment to clear before shipping. This can take anywhere from 4-10 working days. I cannot ship an order until this payment clears.
Shipping
I ship using standard uninsured post to keep costs down. The irish postal service does not offer tracking with standard shipping. if you would like tracked, insured or expedited shipping just email me for a quote before you purchase.
INTERNATIONAL CUSTOMERS
Please dont worry if after one week your item hasnt arrived. Packages from Ireland to international destinations can take from 6-30 days to arrive & unfortunately i cannot control this.
At most I get a chance to mark items as shipped once a week, sometimes it can be once every two weeks. So please do not worry if your item hadn't been marked as shipped yet, it does not in any way mean I have forgotten about your order.
Additional policies and FAQs
I get a lot of emails every month from people asking the names of the books my prints come from. 90% of my stock comes from recycling centres and as such they have no covers or publishers details. The few that do have details have their covers and remaining pages recycled again within a week of arriving on my desk. Unfortunately i do not keep details of all these books on file.
As a rule i do not reserve prints for people. I have had countless people ask me to take prints down so they can purchase them in a week, only to never hear from them again. So if you like a print or a large bundle of prints please purchase them so you dont miss out on them.